Privacy Policy | radpony.com

Introduction:

Rad Pony is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and share the information we gather through our app and how you can control your user data. By using our app, you consent to the practices described in this policy.

Information Collection:
We collect information from users in several ways, including:

Information provided by users: When you create an account, we collect your name and email address.
Information generated through use of the app: We collect information about your usage of the app, including which exercises you have completed, the duration of each session, and your performance and progress over time.
Information collected through device tracking: We collect information about your device, including device type, operating system, and screen resolution, in order to optimize the app for your device and to better understand usage patterns.

Information Use:
We use the information we collect to:

Provide, maintain, and improve the app, including to personalize the app for you and to provide customer support.
Communicate with you, including to send you notifications and updates related to the app.
Analyze and understand how the app is used, including to track and improve the performance of the app and to develop new features and services.

Information Sharing:
We do not sell or share any information we collect to third parties for their marketing purposes. We may share your information in the following ways:

With service providers: We may share your information with third-party service providers that perform services on our behalf, such as hosting, analytics, and customer support.
With affiliated companies: We may share your information with affiliated companies for the purpose of providing you with a better experience, including to provide customer support or to improve the app.
As required by law: We may disclose your information if we believe that it is required by law, such as in response to a court order or subpoena.

Data Retention:
We retain the information we collect for as long as necessary to provide the app and to comply with legal obligations.

Deletion of User Data:
You have the right to request that we delete all of your user data that we have collected or stored. To request the deletion of your user data, please send an email to contact(at)radpony.com with the subject line "Request for Deletion of User Data". In the email, please include your name, email address, and any other identifying information that you have provided to us.We will respond to your request within 30 days and will take all necessary steps to delete your user data as soon as possible. Once your user data has been deleted, we will no longer be able to provide the app to you or to personalize the app for you based on your past usage.

Please note that there may be circumstances where we are unable to delete your user data, such as where we are required by law to retain it. In such cases, we will inform you of the reasons for our inability to delete your data.

Security:
We take the security of your information seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no security system can be 100% secure, and we cannot guarantee the absolute security of your information.

Changes to this Privacy Policy:We may revise this Privacy Policy from time to time. If we make a material change to this policy, we will notify you through the app or by email. By continuing to use the app after such changes, you consent to the revised policy.

If you have any questions about this Privacy Policy, please contact us at contact(at)radpony.com .

Effective Date: 10 Feb 2023